How GetEVService collects, uses, and shares your information when you request help with an EV charger installation.
When you request help with an EV charger installation, we may collect the following information:
We collect this information through:
We use the information we collect to:
When you submit a request, your contact and project information may be shared with an electrician or installer assigned to your request so they can contact you about the project. Contractors are independent businesses and are responsible for how they handle your information once they receive it.
We may also share information with service providers that help us operate the website and process requests, such as hosting, form-processing, and analytics providers. We may disclose information if required by law or to protect the rights, property, or safety of GetEVService, our users, or others.
Our website and lead forms rely on third-party services, including website hosting and form processing, Meta (Facebook) lead forms, and Google Analytics. These services may collect and process information according to their own privacy policies. If you submit a request through a Meta lead form, Meta's privacy policy also applies to the information you provide on its platform.
We use Google Analytics to understand how visitors find and use our website, such as which pages are viewed and whether a request form was submitted. Google Analytics uses cookies and similar technologies to collect information like your browser type, device, approximate location, and pages visited.
You can block or delete cookies through your browser settings. You can also opt out of Google Analytics by installing Google's opt-out browser add-on.
We take reasonable measures to protect the information you submit. However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.
We keep your information for as long as needed to handle your request, connect you with a contractor, keep business records, and meet legal obligations. When the information is no longer needed, we delete it or make it anonymous.
You can ask us to:
To make a request, email info@getevservice.com. We may need to confirm your identity before completing it. Depending on where you live, you may have additional rights under local law. Please note that information already shared with a contractor is also held by that contractor, and you may need to contact them directly about their copy.
Our service is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, contact us and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the "Last updated" date above.
If you have questions about this Privacy Policy or how your information is handled, contact us:
You can also read our Terms of Service.